Inbound Call Center
Having a proficient and swift customer support system is equally important as to making a quality product or providing efficient services. If one’s business fails to provide proper assistance to it’s line of customer, one may loose his valuable clients to the competitors. Not a profitable scenario for business! If lately you are facing trouble of matching with grilling demands of customer support, why not outsource it to more efficient or yet dedicated group of professionals? Outsource customer support services to IWS and let us be your competent, well organized and round the clock Inbound Call Center.
Why Us
Well for starters,
- We are professional call center representators. IWS’s Inbound Call Center surrogates are skilled, dedicated and experienced group of experts who are being rigorously trained to take on any complication and responsibility that a call center entails.
- Expanding Experience to talk about. IWS has set up its services for almost half a decade now. Working as a remote customer support unit for eminent clients in different business areas has enriched our result-oriented work background.
- Non-quivering Support. The customer support mechanism that works 24X7 in an unbreakable loop is our strong hold.
- Progressive Competence. We provide beforehand reports and testing aptitude by undertaking market sales and competition analysis for you. Our advance market exploration, quick response tactic, accounts management prowess and remote call supervision makes us stand-out in our field of services.
- Ultra Modern Technology and Impeccable Customer Satisfaction. Equipped with latest data and voice communication systems, supported by ardent Internet connectivity, our inbound support delegates manage your customer relationships by answering queries first hand. This in turn increases the customer satisfaction, enhancing their loyalty to your products/services.
Hire us today and let your business thrive tomorrow, till further!
What Kind of Services We Propose
Online Customer Care Services
Real-time Inventory Status Services
Place Locators and Referral Services
Sales Lead Qualification and Closure
Payment Collection Services
Email Management Services
Help Desk Solutions
Inbound Sales
Job Dispatch Services
Order Entry Services
IVR Services
Technical Support
Product Recall Management and Technical Information
Ticket Sales Subscription Services
Toll Free Reception Services
Virtual Receptionist Services
Registration of Event Participants and Prospects
What more do we offer
To analyze annual expenditure of the employee.
To figure out the most profitable and least profitable client of yours.
To maintain a list of expenses that are broken down category wise, whether it is product line, monthly rental, communication bill, and manpower engaged, or it is simple catering expenses. It helps you analyze and judge the most and least cost-effective areas of your business.
To build an expense report of a single event.
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