Small Business Phone Answering Service (BPAS)
What Does a Businessman Wish for When Setting Up a Telecom System?
A team of professionals who can greet callers professionally.
Trained personnel with optimized networking to forward the right call to the right person at the right time.
A reliable and scalable cloud communication platform that can handle hundreds and thousands of calls smoothly.
Business numbers (toll-free) in the 800 and 1800 series.
A secure panel to receive calls and notifications with a high level of security.
IWS is the magic bottle that contains the solution genie “BPAS”, granting all these wishes to those who need it pronto.
Why Our Genie?
Our existing clientele says, “Infinite World Solutions’ BPAS is impressive, it’s efficient, and it effortlessly pushes business a step ahead.” That’s because our Business Phone Answering Service is packed with mind-blowing features that you’d definitely like to have in your business’s in-line communication process. Want to know what features? Well, here they are:
CRM Integration
We help integrate call attending and reversal applications on almost any CRM software suite.
Notifications
Choose to receive SMS or email notifications for any kind of lead – marketing, product development, or any other.
Call Recording
Helps in gauging call quality and understanding customer requirements better. You can always rewind and review the recordings.
Security
Your data remains secure with our 128-bit SSL encryption for calls.
24X7 Call Assistance
We handle emails, query calls, assist with technical breakdowns, and resolve network issues – all without breaking a sweat.
Multi-admin Access
Your communication representative can check call logs and respond when you’re unavailable.
Real-time Analytics
Get dynamic analysis and reports based on real-time data input.
Single Paneled Management
Call, add & delete details, modify contacts, email back, and receive notifications—all from a unified panel.
Smartphone Integration & Mobile App
We integrate our services with a unified CRM panel on your smartphone and provide a Business Phone Answering mobile app.
Any more inquiries? Connect with our customer care agent and get your answers promptly.
What more do we offer
To analyze annual expenditure of the employee.
To figure out the most profitable and least profitable client of yours.
To maintain a list of expenses that are broken down category wise, whether it is product line, monthly rental, communication bill, and manpower engaged, or it is simple catering expenses. It helps you analyze and judge the most and least cost-effective areas of your business.
To build an expense report of a single event.
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